bd178 Privacy Policy — How We Handle Your Data

Introduction

This Privacy Policy ("Policy") describes how bd178 ("bd178", "we", "us", "the Platform") collects, uses, stores, discloses, and protects personal information about players and visitors ("you", "your") who access or use the bd178 online gaming platform at bd178.pro. By registering an account or using the platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal information as described herein.

bd178 takes the security and privacy of personal data seriously. We collect only the information necessary to operate the platform, comply with our legal obligations, and provide you with a safe and fair gaming experience. We do not sell your personal data to third parties. This Policy applies to all personal information we process in connection with the bd178 platform, regardless of whether it is collected online, by phone, or by any other means.

Our Privacy Principles at a Glance

1. Information We Collect

bd178 collects personal information through several channels in the course of operating the platform. The categories of personal data we collect are set out below.

• 1.1Registration Data
  When you create a bd178 account, we collect: full name, date of birth, username, email address, mobile phone number, and residential address. This information is required to create and verify your account, comply with KYC obligations, and process withdrawals. You must be 21 years of age or older to register.
• 1.2Identity Verification (KYC) Data
  To comply with Know Your Customer (KYC) requirements and to verify your age before processing withdrawals, we may collect copies of your National ID (NID) card, passport, or other government-issued identity document. We may also request proof of address (e.g., a utility bill or bank statement) and, in certain circumstances, evidence of source of funds.
• 1.3Payment and Transaction Data
  When you make a deposit or withdrawal, we collect information about the transaction including the payment method used (bKash, Nagad, Rocket, Upay, or bank account details), the amount, date, and transaction reference. Full payment credentials (e.g., full mobile wallet account numbers) are handled by the respective payment provider and are not stored in full by bd178.
• 1.4Usage and Technical Data
  We automatically collect certain technical data when you access the platform, including: IP address, device type and operating system, browser type and version, session timestamps, pages viewed, games played, bets placed, and referral source. This data is used for security monitoring, fraud detection, platform analytics, and responsible gaming monitoring purposes.

2. How We Use Your Information

bd178 uses personal data collected from you only for the purposes described below. We do not use your data for purposes that are incompatible with these stated uses without your prior consent.

• 2.1Account Management and Service Delivery
  We use your registration and contact data to create and manage your account, process your deposits and withdrawals in BDT, verify your identity and age, communicate with you about your account, and provide customer support via email at [email protected].
• 2.2Legal and Regulatory Compliance
  We process personal data as required to comply with applicable anti-money laundering (AML) obligations, KYC verification requirements, responsible gaming obligations (including age verification and self-exclusion management), and any other legal or regulatory requirements applicable to the operation of the platform.
• 2.3Security and Fraud Prevention
  We use technical and behavioural data to detect, investigate and prevent fraudulent transactions, account takeover attempts, bonus abuse, collusion, money laundering, and other prohibited conduct described in the bd178 Terms and Conditions. Automated monitoring systems analyse betting patterns and login behaviour to identify anomalies.
• 2.4Platform Improvement and Analytics
  Aggregated and anonymised usage data helps us understand how players interact with the platform, which games and features are most used, and where performance improvements are needed. This analytical work is conducted on data that does not identify individual users.
• 2.5Responsible Gaming Monitoring
  We use account activity data — including deposit frequency, session duration, loss patterns and self-exclusion history — to identify players who may be at risk of problem gambling and to ensure that responsible gaming tools (deposit limits, session time-outs, self-exclusion) are functioning correctly.

3. Legal Basis for Processing

We process your personal data only where we have a lawful basis for doing so. The table below sets out the primary legal bases on which bd178 relies when processing different categories of personal data.

4. Sharing Your Information

bd178 does not sell personal data. We share personal data with third parties only in the limited circumstances described below, and only to the extent necessary for the relevant purpose.

• 3.1Payment Processors
  To process deposits and withdrawals in BDT, we share necessary transaction data with payment providers including bKash, Nagad, Rocket, Upay and partner Bangladeshi banks. These providers receive only the data necessary to process the specific transaction and are contractually bound to handle it securely.
• 3.2Legal and Regulatory Authorities
  We may disclose personal data to law enforcement agencies, regulatory authorities, or other public bodies where we are legally required to do so, or where disclosure is necessary to protect the rights, property or safety of bd178, its players, or third parties. Such disclosures may include reports of suspicious activity under applicable AML legislation.
• 3.3Technology and Service Providers
  We engage third-party technology providers to help operate the platform, including cloud hosting providers, game content providers (e.g., Pragmatic Play, Evolution Gaming), and customer support tooling providers. These providers act as data processors on our behalf and are bound by data processing agreements that restrict their use of personal data to the specific services they provide to bd178.

5. Cookies and Tracking Technologies

bd178 uses cookies and similar tracking technologies to operate the platform, remember your session, and analyse usage patterns. The following types of cookies may be set when you use bd178.pro.

• 4.1Essential Cookies
  These cookies are strictly necessary to operate the platform. They include session cookies that keep you logged in while you navigate the site, security tokens that protect your account from cross-site request forgery, and cookies that remember your language preference. These cannot be disabled without breaking core site functionality.
• 4.2Analytics Cookies
  We use anonymised analytics cookies to understand how players navigate the platform — which pages are visited most frequently, how long sessions last, and where players encounter difficulties. This data is aggregated and does not identify individual users. Analytics cookies help us prioritise platform improvements that benefit all players.
• 4.3Security and Fraud Detection Cookies
  These cookies assist our fraud detection and security systems by storing a device fingerprint that helps identify whether a login attempt is coming from a device that has previously been associated with your account. They also help detect bot activity and automated betting systems that violate the bd178 Terms and Conditions.

6. Data Security

bd178 implements appropriate technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction or damage. These measures include SSL/TLS encryption for all data transmitted between your device and the bd178 platform, encrypted storage of sensitive personal data fields (including identity document data), access controls limiting which bd178 personnel can access personal data, and regular security review processes.

While bd178 takes all reasonable steps to secure your personal data, no system is completely immune to security threats. In the event of a data breach that is likely to result in a risk to your rights and freedoms, bd178 will notify affected players as promptly as reasonably practicable and will take all necessary steps to contain and remediate the breach.

7. Data Retention

bd178 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Account data is retained for the duration of your account's active period and for a minimum of five (5) years after account closure to satisfy applicable AML and financial record-keeping obligations. Transaction records are retained for a minimum of five years from the date of the transaction.

Identity verification (KYC) documents are retained for the same minimum five-year period following account closure. Where you have submitted a valid data deletion request and there is no legal obligation requiring continued retention, bd178 will delete or anonymise your personal data within 30 days of confirming the request. Aggregated, anonymised analytics data that cannot identify individual users is not subject to deletion timelines.

8. Your Rights Over Your Personal Data

You have the following rights in relation to the personal data bd178 holds about you. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request". We will respond within a reasonable timeframe.

• 5.1Right of Access
  You have the right to request a copy of the personal data bd178 holds about you. We will provide this information in a clear, structured format within a reasonable timeframe of receiving your verified request.
• 5.2Right to Rectification
  If you believe that any personal data bd178 holds about you is inaccurate or incomplete, you have the right to request that we correct or complete it. You may update basic account information (such as contact details) directly through your account settings; for identity document corrections, please contact support.
• 5.3Right to Erasure
  You may request that bd178 delete your personal data. We will honour such requests where there is no overriding legal obligation to retain the data (for example, AML record-keeping requirements). Where deletion is not possible in full, we will inform you of the specific data categories that must be retained and why.
• 5.4Right to Restrict Processing
  In certain circumstances — for example, where you contest the accuracy of data we hold, or where you have objected to processing based on legitimate interest — you may request that we restrict processing of your personal data to storage only while the issue is resolved.

9. Children and Minors

bd178 is strictly an adult platform for persons aged 21 years and above. We do not knowingly collect personal data from individuals under 21 years of age. If we become aware that personal data has been collected from a person under the age of 21, we will immediately close the account and delete all associated personal data. If you believe that a minor has registered on bd178, please notify us immediately at [email protected] so that we can take prompt action.

10. Changes to This Privacy Policy

bd178 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will post the revised Policy on the platform with an updated effective date and, where appropriate, notify registered players by email. Your continued use of the platform following publication of a revised Policy constitutes your acceptance of the changes. We encourage you to review this Policy periodically to stay informed about how we are protecting your personal data.

11. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way bd178 handles your personal data, please contact our support team. We are committed to resolving privacy-related queries promptly and transparently.